Why Managed Services?
Having computers in your company used to be pretty simple. They didn't do much.
But you kept adding things on didn't you? Every new thing the company needed to do required another machine it seemed.
New employees, new operating systems... Now there is a network with cables and switches, the internet, security, backups, temperature controls, wireless, firewalls, shutdown procedures, battery backups...  And the list keeps growing!

There is a lot more to it than just computers now.
Does your IT department have a Formal System Development Methodology?
Marloe Group uses a Formal System Development Methodology (FSDM) to assist in the evolution of IT Infrastructure. These guidelines, created by Marloe Group, use data, suggestions and procedures developed by ISACA (Information Systems Audit and Control Association), COBIT (Control Objectives for Information and related Technology), COSO (Committee of Sponsoring Organizations of the Treadway Commission), FEMA(Federal Emergency Management Agency), BCI (Business Continuity Institute), and other IT management, audit and control organizations.

Marloe uses these processes to identify and manage risk. With a formal methodology, Marloe Group can scientifically document the weight of risk and ensure that your money is spent where it should be. We have Disaster Avoidance plans, documentation and security services that strengthen your company's ROI.

How does your IT expertise increase the risk of a business interruption?
Many IT departments rely on their technicians instead of documentation.

Marloe Group proactively works within a set of guidelines to build your network infrastructure, document it, ensure its integrity and protect your investment. When something does happen, its not in your technician's head somewhere, and of course if your technician is in Parasailing Paraguay...

We manage and monitor many daily tasks remotely, we can usually tell when something is going to happen before there is a problem.
COSTS... How do you predict your future costs?
80% of your in house IT budget is OVERHEAD (Payroll, staffing, management), with initial costs in eccess of 45 to 75 thousand dollars per year.

That initial cost is for 1 person, working 8-5 with limited help desk capabilities (She can only answer one phone at a time). Your costs do not include other users that have to help periodically, training, benefits, perks or sick time / vacation time which may leave your company vulnerable.

We can simplify that too.
We make sure that investment does not go to waste.

In many cases the network has grown and expanded during peak growth periods, leaving little time for proper design. Marloe can help with that too. We can correct years of neglect, with a close eye on the bottom line.

How can we help?
Experience - Our expertise has been called upon by the U.S. State Department as well as Banks and Computer Manufacturers based in Houston.

FSDM - Our methodology for IT has been built up from 20 years of computer networking experience, and what makes us different is we wrote it all down.

Managed Services - Our solution will allow you to manage your business while we take care of the tools that make your business run. Our experience guarantees your IT department will be a better more responsible department. Our policies and procedures give you tools to see what is really going on.

Documentation - We document our work, and your network. If things go bad and you have to evacuate the building, there are procedures for shut down, for evacuating equipment, and protecting data, written so that anyone can figure it out. Minimize your risk, call Marloe Group today.


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