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What is Disaster Recovery?
What is Disaster Recovery?

Recovering from a disaster of any kind will only be as successful as the steps that were taken prior to the incident.

Failure to protect and replicate the company's data can be catastrophic. Some products and solutions however can speed the recovery of your business better than others. Contact Marloe Group and learn what those real secrets are


A recovery plan is only as good as the people using it. Attempting to recover data or business opportunities without key personel is hard. Some of the toughest things to recover from, according to employees who survive a disaster:

  • Loss of co-workers - Businesses strive to create a working atmosphere where everyone is family. This is a great way to keep employees happy, but the loss of comrades can be too painful to overcome for some.
  • Depression - Reality sets in with crushing grief. Counseling helps, but only if employees want to talk about it.
  • Unknown hardware - Not knowing what the critical hardware was or contained makes recovery of any network difficult.
  • Lack of direction or instruction - Again direction can be as simple as a written plan, something that employees can follow without verbal instruction. Many times people have trouble concentrating in dire circumstances, and it effects recovery times. It begins with a Chain of Command and the building of a DA Plan.

If you have arrived here because of a disaster, failure or business interruption, please contact us dfirectly. The sooner we can get to work the sooner we can help.

Excessive heat is the most commonly reported cause of server downtime and damage. Augment building air conditioning with a room-size air conditioner that kicks-in only when its thermostat shows that the temperature in the room has risen above a specified level, typically 68 degrees. An additional safeguard is available, a thermostat inside any cabinet which has a cooling fan. When a fan fails and the temperature rises, an alarm should be triggered.

Power irregularities are the next highest cause of server downtime and damage. An UPS (uninterruptible power supply) should be used to protect all servers against surges, spikes, brownouts, and blackouts. The UPS should have a rating which is it least twice the total KVA requirements of the devices it protects. KVA (Kilo Volt Amperes) is a rating that is calculated by multiplying the number of volts by the number of amperes and dividing by 1,000. The UPS should provide power long enough for an orderly shutdown of all servers.

Water damage is another cause of server downtime and damage, although the damage is rarely greater than moderate. There should be no water pipes in the ceiling above the room, or in the walls that enclose it. The server(s) and associated peripheral equipment should be rack-mounted so that up to six inches of standing water will not affect the equipment.

All network equipment should be protected by a firewall. Almost all of the non-hardware failure issues in 2002 where servers were brought offline, were due to outside influences, such as hack attacks, viruses or unauthorised use.


What can you do?

Protect your data by managing access to it.

Replicate it by making sure that it is in multiple places at the same time, and in many forms (i.e.; Archive History, Archive Backup, Mirror History, and Mirror Active). All information pertaining to your company's daily business activities should be written down somewhere.

Document procedures and hardware - in the event of an emergency you must have rules and solutions in place that your employees are familiar with to bring your company back online. Ensure that everything is reasonably documented, and Contact Marloe Group.
How can we help?
Experience - Our expertise has been called upon by the U.S. State Department as well as Banks and Computer Manufacturers based in Houston.

FSDM - Our methodology for IT has been built up from 20 years of computer networking experience, and what makes us different is we wrote it all down.

Managed Services - Our solution will allow you to manage your business while we take care of the tools that make your business run. Our experience guarantees your IT department will be a better more responsible department. Our policies and procedures give you tools to see what is really going on.

Documentation - We document our work, and your network. If things go bad and you have to evacuate the building, there are procedures for shut down, for evacuating equipment, and protecting data, written so that anyone can figure it out. Minimize your risk, call Marloe Group today.

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What is Disaster Recovery?